Relvie product and order FAQ

Find practical answers about Relvie cushions, accessories and orders. For help with your own order, use our contact page.

Which Relvie cushion should I choose?

Air Cell has adjustable air cushioning and deflates for travel. HoneyCore uses flexible honeycomb gel and needs no inflation. U-Cutout combines a contoured memory-foam seat and raised back. Compare packing, seat shape and adjustment in our cushion guide.

Does Air Cell need a separate pump?

No. It has a built-in pump. Add air gradually and use the release valve to adjust the firmness or deflate it. Read how to use Air Cell.

Will Air Cell fit every airplane seat?

No universal fit is promised. Its listed footprint is 44 × 44 cm, and its thickness depends on the air level. Compare it with your seat and follow airline rules and crew instructions. Our flight guide explains the fit checks.

What is included with an Air Cell order?

The single-cushion offer includes one cushion and one eye mask; a case is an optional paid add-on. The two-cushion offer displayed on the product page includes two cushions, two cases, two eye masks and the travel-hacks ebook. Check the selected offer and cart for the exact contents.

How are Air Cell and Relvie Travel Cushion different?

They use the same cushion design but are separate product offers. Compare the current prices and included accessories on their product pages before choosing.

Does the lumbar cushion go under me?

The Travel Lumbar Cushion is a separate inflatable pillow for placement behind your lower back. Air Cell and HoneyCore go under your seat.

Does the washable cover fit every cushion?

No. The Washable Cover is listed for HoneyCore. That listing includes the cover only, and we do not claim compatibility with Air Cell or U-Cutout. Follow its care label when washing.

Does the carry case include a cushion?

The standalone Travel Carry Case listing includes one empty case. Its listed external size is 23 × 23 × 13 cm. Compare your folded item with the usable interior space before packing it.

Are the guides physical books?

No. Why It Hurts to Sit and the Travel Hacks Ebook are digital PDF guides. Check each listing for its contents and delivery details.

How do shipping and returns work?

See the current shipping policy for delivery information. The return policy explains the 60-day window after delivery and applicable conditions. Digital items have no physical shipment; check their terms separately.